Refund policy

🔁 Return & Exchange Policy

We get it—sometimes it’s not a vibe. That’s why we keep returns and exchanges easy and painless.

If something didn’t hit right, start your return or exchange here:
👉 Start a Return or Exchange

🧾 Return & Exchange Details

  • You’ve got 30 days from the day you receive your item to return or exchange.

  • Items must be unused, in original condition, and have B Fresh Gear tags attached.

  • All returns must include original packaging.

  • Proof of purchase is required—handled automatically through our portal.

  • Swimsuits are final sale (for obvious reasons).

📦 Your Options:

  • 💸 Refund → Back to your original payment method

  • 🎁 Store Credit → +15% bonus value

  • 🔁 Exchange → New size, color, or item

💌 Need Help or Human Support?

  • Can’t access the portal? Want to talk to a real person?
    Shoot us an email: help@bfreshgear.com

🚚 Where to Send Returns:

B Fresh Gear
4151 South Natches Court, Unit G
Englewood, Colorado 80110

(For older orders or Shopify auto-fill:
1649 Vine St, Denver CO 80206 is also accepted.)

🔒 Pro Tips:

  • Opt-in for Redo at checkout to make returns free & easy.

  • If your item arrived damaged or incorrect, we’ll cover return shipping.

  • For returns over $75, we recommend using a trackable shipping method.

  • Refunds may take a few business days to process. Be patient—but if you think it’s gone AWOL, contact us.